Fully inclusive cloud hosting
Engage is hosted entirely within the Amazon Web Services cloud infrastructure to ensure the very best levels of service and security.
The AWS service is not pinned to one specific data centre as might be the case for more traditional methods of co-located hosting. This provides us with the flexibility to serve Engage from whichever AWS hosting location best suits a customer’s needs. All without any impact on your own IT resources.
Maintained by the same people that created Engage
When you opt for cloud hosting with Engage you have the peace of mind that your installation will be fully maintained on your behalf, including:
- the hosting environment
- all required cloud server licenses
- Engage upgrades
Upgrades are managed by Engage’s in-house technical team who sit right alongside the developers who write the code. Our regular upgrades to the software will be applied out of hours without any requirement for you to get involved.
Keeping your data separate and secure
Engage uses AWS virtual servers that are dedicated to individual customers. The database is installed on your hosted server and is not directly accessible from the internet. The utmost precautions are used to keep your data safe, including:
- AES-256 standard encryption for data volumes
- All external access to Engage via encrypted HTTPS connections
- Passwords are 256-bit encrypted
- Sophos Endpoint Protection and Intercept-X anti-ransomware software is utilised on all servers
- AWS-provided virtual stateful firewall security groups
- Nessus vulnerability assessments and penetration test regime
- Regular Microsoft patching
Contact us for a full information sheet on the technical standards employed to keep your school data safe, all within your fully inclusive cost.
Is Engage cloud hosting for me?
Engage cloud hosting is the perfect solution for new customers and also for those who currently have on-premises installations of Engage.
For security reasons no direct connections with the Engage database are permissible but Engage can integrate with third-party applications using the Engage API or via an integration partner (GroupCall or Wonde).
If direct connections to the database are still required then an on-premises installation of Engage will remain available.
Please contact us to discuss the best option for your school.