With more than 600 schools around the world, Engage has developed a hugely valuable, constantly updated Knowledge Library consisting of guides, information documents, tutorial videos and responses to questions from customers.
Our state-of-the-art online Support Centre is available to all customers who use the Engage School Management System and Finance software.
How can we help?
With so many resources at your fingertips, assistance is close at hand, 24 hours a day, seven days a week.
- Help buttons: a direct login to the Support Centre
- Downloads: User Guides, Software Upgrades and New Release notes are just a click away
- Solution finder: automated suggestions to help you solve an issue
- Video guides: because nothing beats seeing it to understand it
- Group tracker: IT Managers responsible for a group of schools can monitor support progress across schools
- Support request: Raise a Support or Training request and track its progress
We embrace innovation and inspiration that will genuinely improve user experience. Our Share Ideas portal puts Engage users in touch with our Development team, allowing them to suggest feature ideas and comment on ideas from other schools. We’re always listening, ensuring the Engage School Management System keeps in tune with the very latest requirements of independent and international schools.